Get Help Florida - Frequently Asked Questions

Home > Get Answers > Consumers

Ask a Librarian

Consumers

Quick Links: Finance | Complaints | Products | Personal | Home | Automobile | Legal | Medical | Children | Taxes

Finance

How do I find out my rights when a debt collector calls?

The Federal Trade Commission facts for consumers.

How do I get help with debt collectors?

The Green Path Debt Counselors website.

How do I get credit counseling?

The National Foundation for Credit Counseling website.

How do I learn more about personal finance?

The My Florida CFO Department of Financial Services website.

How do I learn about identity theft and how to prevent it?

The Federal Trade Commission website.

How do I start the bankruptcy process?

Go to the United States Courts website for more information.

How do I get mediation help?

On the My Florida CFO Department of Financial Services eService website.

How do I file a complaint against an utility company?

My Florida.com Public Service Commission website.

Complaints (Return to Top)

How do I file a complaint on a bank, credit union, or other type of lending institution?

Go to the Florida Office of Financial Regulation website.

How do I verify the license of a financial institution?

Go to the Florida Office of Financial Regulation.

How do I file a complaint against a business?

The Florida Department of Business and Professional Regulation has the answer.

How do I verify the license of a Florida business or professional?

The Florida Department of Business and Professional Regulation website.

How do I verify, apply, or renew a medical license?

The Florida Department of Health website.

How do I file a complaint against a medical professional or report unlicensed activity?

The Florida Department of Health website.

How do I search for closed claims on doctors, dentists, or a medical professionals/institutions?

The Florida Office of Insurance Regulation website.

How do I register on the National Do Not Call list?

The National Do Not Call Registry website.

Products (Return to Top)

How do I find recalled products?

The Consumer Product Safety Commission website.

How do I find recalled infant and child products?

The website U.S. Consumer Product Safety Commission Infant/Child Product Recalls website (does not include toys).

How do I report an unsafe product?

The Consumer Product Safety Commission Consumer Product Incident website.

Personal (Return to Top)

How do I get a hunting or fishing license?

Go to My FWC.com Total Licensing System website.

How do I get a free cell phone?

At the Safelink Wireless website.

Homes (Return to Top)

How do I get information about buying a Florida home?

Go to Homes and Communities of the U.S. Department of Housing & Urban Renewal.

How do I learn about the first time home buyer program?

There is a brochure from Florida Housing.

How do I learn about home loans?

The Home Loan Learing Center website has more information.

How do I learn about purchasing a mobile home?

The Florida Department of Highway Safety & Motor Vehicles website.

How can I get information about veteran loans?

GovLoans.gov website.

How do I find insurance for my home?

Florida Market Assistance Plan website.

How do I get my house appraised?

Contact a Florida Property Appraiser's Office near you.

How do I find public housing?

At the Homes & Communities website.

How do I find foreclosure help?

The U.S. Department of Housing & Urban Development website can help.

How do I get hurricane help?

The National Hurricane Forecast Center website.

How do I find information about assisted senior living?

Florida Housing Search.org has lists of affordable housing.

How do I research contractors?

The Florida Bar Consumer Information website.

How do I file a mobile home complaint?

Go to My Florida.com website.

How do I get free and reduced telephone service for my home?

The Florida Public Service Commission Link-Up and Lifeline Assistance website or Safelink Wireless website.

How do I find the Florida building code?

Find it at the Department of Community Affairs website.

How do I find the Florida municipal code?

County and Municipal codes are listed at Municode.com.

How do I find shelter information?

The Homeless Shelter Directory.

Automobile (Return to Top)

How do I check to see if my license is valid?

You can check the status at The Florida Department of Highway Safety and Motor Vehicles.

How do I find out where to go to get a driver's license?

The Florida Department of Highway Safety and Motor Vehicles website.

How do I renew my car tag online?

You may be able to at The Florida Department of Highway Safety and Motor Vehicles website.

How do I check a Florida VIN?

The Florida Department of Highway Safety and Motor Vehicles website.

How do I print a Florida vehicle title?

The Florida Department of Highway Safety and Motor Vehicles website.

How do I pay a Florida traffic ticket online?

Find out at the Florida Department of State website.

How do I find a DMV near me?

Here is a list of counties provided by the Florida Department of Highway Safety and Motor Vehicles website.

How do I find driver license handbooks?

Online at LowestPriceTrafficSchool.com.

How do I find out how to drive during a hurricane?

Find more information at the Florida Department of Highway Safety and Motor Vehicles.

Legal (Return to Top)

How do I find Florida legal forms?

Florida State Courts Self Help page.

How do I find legal aid and self-help centers in Florida?

Florida State Courts Self Help page.

How do I find Florida lawyer referral service?

The Florida Bar provides an online service.

How do I get birth, death, marriage, and divorce certificates?

Florida Department of Health.

How do I change my name in Florida?

The Florida Department of Health has a form on their website.

How do I find inmates, fugitives, and criminal offenders in Florida?

The Florida Department of Corrections website.

How do I find sexual predators and offendors in any Florida area?

The Florida Department of Law Enforcement website.

How do I find information to get a passport?

Find the information at the Travel.State.Gov website.

How do I find information about immigration?

Here is a brochure from The U.S. Department of Homeland Security.

Medical (Return to Top)

How do I get help with medical care?

Florida Health Finder.gov website.

How do I find clinical cancer trials?

Florida Cancer Trials website.

How do I find Florida Healthy Kids insurance application?

Online at the Healthy Kids website.

How do I find low cost dental care?

National Institute of Dental and Craniofacial Research website.

How do I find prescription drug prices?

At the Agency for Health Care Administration.

How do I get information about the Florida Discount Drug Card program?

Go to the Florida Discount Drug Card Program website.

How do I get prescription drug refills during a hurricane?

Office of Insurance Regulation brochure explains how.

How do I find a federally funded health care center near me?

The U.S. Department of Health and Human Services website.

How do I find information about choosing a health care plan?

At the National Committee for Quality Assurance.

How do I compare healthcare facilities?

Florida Health Finder.gov.

How do I find the nearest health care facility?

Find out at Florida Health Finder.gov.

How do I file a complaint against a health care professional?

At the Florida Department of Health website.

How do I find health care practitioner profiles?

At the Department of Health website.

How do I look up the license of healthcare practitioners?

Yes, at the Department of Health website.

How do I look up past complaints for healthcare professionals, businesses or organizations?

At My Florida.com website.

How do I find health plans and compare prices?

Compare them at Florida Health Finder.

How do I find information on loans for assistive devices?

At the New Horizon Fund website.

How do I find health and wellness information for the elderly?

At the National Institute of Health website.

How do I find information about drugs, supplements and health topics?

At the Medline Plus website.

How do I find information about Human Papillomavirus (HPV)?

The Centers for Disease Control and Prevention website.

How do I find the nearest Red Cross?

The American National Red Cross website.

Children (Return to Top)

How do I get involved in my child's education?

The Administration for Children and Families website.

How do I find the number for the child report hotline?

The number is 1-800-422-4453 or your can find info on the Childhelp website.

How do I find the Child Welfare Hotline number?

There are many from the Child Welfare Information Gateway website.

How do I find information about Head Start?

On the Department of Health and Human Services website.

How do I find child care information?

On the Child Care Aware website.

How do I find information about child supervision?

The National Resource Center for Health and Safety in Child Care and Early Education website.

How do I find information about child care licensing?

Information provided by the Child Care Program Office.

How do I child-proof my home?

Go to the KidsHealth website.

How do I find information about creating a safe Nursery for my child?

There is a booklet from U.S. Consumer Product Safety Commission.

How do I get a car seat or car seat check?

You can locate a check station at the Florida Department of Highway Safety and Motor Vehicles.

How do I find support for murdered children?

At the National Organiaztion of Parents of Murdered Children website.

How do I apply for Social Security disability for my child?

At the Social Security Online website.

Taxes (Return to Top)

How do I find out where my tax refund is?

Find it at IRS.gov.

How do I find IRS forms and other information?

Find it at IRS.gov.

How do I learn about Earned Income Credit?

At the IRS.gov website.

How do I file my taxes online?

Find the infomation at the IRS.gov website.

How do I find Florida Tax Forms?

The Florida Department of Revenue website.

How do I file and pay small business taxes?

On the Business.gov website.

Return to Top | Choose a New Topic

*All questions and answers above are a representative sample. While it is not possible to include all potential consumer-related questions, we will continue to add more questions, answers, and topics as our E-Government policies evolve.


Florida State Library

If you have any questions about the site, need assistance with E-government, or wish to contact the web master, you can use our contact form or send us an email directly to [email protected] This site has been funded under the provisions of the Library Services and Technology Act from the Institute of Museum and Library Services, administered by the Florida Department of State, State Library and Archives of Florida. © Copyright 2012
Copyright and Privacy Policies | Accessibility Statement | State of Florida | Department of State

Site last updated on January 26, 2013

E-Government in Florida Public Libraries