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Consumer Help

Quick Links: Finance | Complaints | Products | Personal | Home | Automobile | Legal | Medical | Children | Taxes

Debt Collection F.A.Q.s Your rights regarding debt collectors.

Debt-Counseling Services Free debt-counseling services, over the phone and in-person.

Credit Counseling Member agency locator to find certified credit counselors.

Federal Reserve Consumer Help Checking accounts, consumer credit, consumer protection, credit reports, electronic banking, foreclosures, frauds and scams, home mortgages, and small businesses.

Department of Florida Financial Services Information and help for Florida's consumers of insurance, funeral & cemetery services, special programs, and fraud reporting

Identity Theft Deter, detect, and defend against identity theft. Information about Fraud alerts, credit freeze, and identity theft reporting.

Identity Theft Prevention Information about identity theft and how to avoid it.

Bankruptcy Courts Bankruptcy Forms and Forms Manual.

Schedule of all Florida Financial Services Programs Schedule of all Department of Financial Services programs in Florida by region.

Banking Regulations Florida laws pertaining to banks and financial institutions.

Compare Insurance Rates Insurance rate comparison.

Mediation Assistance Request Get mediation assistance. 2-1-1 provides free and confidential information and referral. Call 2-1-1 for help with food, housing, employment, health care, counseling and more.

Complaints (Return to Top)

File a Utility Service Complaint File a complaint against a Florida utility or telephone company.

Florida Utilities Consumer Information. Information and tips for Florida utilities consumers.

File a Financial Institution Complaint File a complaint against a financial institution.

Financial Institution License Verification Verify the license of a financial institution.

Business and Professional Regulation License, permit, registration, unlicensed construction, inspection, file a complaint, or provide feedback.

Florida Insurance Complaints Find Florida insurance complaints.

Licensee Search Search for proper licensing of businesses by name, number, city, county or type.

Medical Quality Assurance Verify, renew, apply for a license. File a complaint, request public record, report unlicensed activity.

Closed Liability Claims Search Search for closed liability claims on doctors, dentists, hospitals, HMOs, abortion clinics, ambulatory surgical centers, crisis stabilization centers and lawyers.

Do Not Call Registry Register National Do Not Call List.

Products (Return to Top)

Recalled Products Recalls and product safety news.

Recalled Products by Type Find recalled products by type.

Infant and Child Recalled Products Infant and child products which have been recalled.

Report an Unsafe Product Go here to report an unsafe product.

Personal (Return to Top)

Florida Hunting/Fishing Licenses Florida hunting and fishing licenses.

Safelink Wireless Free cell phones for income-eligible customers.

Homes (Return to Top)

Florida Homeownership Resources that can help you buy, maintain and keep your home.

First Time Homebuyer Program Information on the First Time Homebuyer Program.

Home Loan Learning Center Learn about credit reports, the cost of owning a home and home loans.

Home Loan Information Learn about buying a home, refinancing, reverse mortgages and more.

Homebuyer Counseling Services in Florida Directory of HUD-approved homebuyer counseling services in Florida.

Mobile Home Buying Guide Facts about buying a mobile home.

Veterans Loans Find government loans for veterans.

Insurance Discounts for Homeowners Information about insurance discounts for reinforcing your home against wind damage.

Florida Market Assistance Plan FMAP is a free online referral service matching your property quote request for personal residential insurance coverage with authorized insurers in the voluntary market that may be able to assist you

Shop and Compare Homeowner Insurance Rates Find insurance comparison for various types of homes in Florida.

Florida Property Appraisers Find a Florida Property Appraiser near you.

Public Housing Agencies List of Public Housing Agencies contact information by county and city.

H.U.D's Low Income Public Housing Program Provides information on eligibility and how to apply for public housing.

Public Housing Contact Information Telephone numbers and addresses for local Public Housing Agencies.

Florida Affordable Apartment Search Find low income apartments in Florida.

Florida Mortgage Payment Assistance Get Mortgage payment assistance (for Florida homeowners only).

Foreclosure Assistance National Foreclosure Mitigation Counseling Program Service Providers in Florida.

Foreclosure Counseling A directory of foreclosure counseling agencies that can help you avoid foreclosure.

Foreclosure Prevention Resource Center Learn about foreclosure and how to avoid it.

Foreclosure Rescue Tips to avoid foreclosure, delinquencies, and scams.

Foreclosure Workshops Find a foreclosure workshop in your area.

Housing/Foreclosure Workshops Schedules of housing/foreclosure prevention workshops in Florida offered by the Department of Financial Services.

Florida Consumer Resources Office of Financial Regulation's Consumer Resources-foreclosure help, verify a license, file a complaint

National Hurricane Center Hurricane updates.

Disaster Assistance FEMA Disaster assistance programs (800) 621-3362.

Emergency Management Find a Disaster Emergency Shelter.. Lists shelters by County.

Disaster Relief - Disaster Help Disaster planning, latest emergeycy information about FEMA Assistance. Disaster relief services in your area. Hurricane advisories. Food assistance.

Weatherization Assistance County-by-County Weatherization Agency Listing.

Weather Disaster Loans Federal financial assistance in a weather disaster.

Safety Alerts for Mobile Homes Mobile home hurricane safety tips.

Adult Family Care Homes Locate adult family care homes near you.

Assisted Living Facilities Locate assisted living facilities near you.

Senior Housing and Services Find senior housing and care options.

Contractor Research Before you hire a contractor-selecting a contractor, construction contracts, lien information and more.

File a Mobile Home Complaint File a mobile home or RV complaint (Florida).

Free and Reduced Telephone Service Free and reduced telephone service in Florida (Lifeline/Link up).

Florida Building Codes Florida Building Code online.

Florida Municipal Codes Free municipal and county codes and ordinances.

Florida Administrative Weekly Business rules, regulations, and documentation.

Shelters Find a homeless shelter near you.

Women Shelters Help for victims and children of domestic violence, sexual violence, and stalking.

Automobile (Return to Top)

Florida Driver License Check Check the status of any Florida driver's license.

Driver License or ID Card How and where to get a drivers license or identification card.

Tag Renewal Renew your Florida vehicle tag.

Florida VIN Check Florida vehicle information check.

Florida Vehicle Title Printing Print your Florida vehicle title.

Pay Traffic Tickets Pay Florida traffic tickets (County Clerk website).

Driving Courses Florida driving education courses.

Florida DMV Office Locator List of Florida Dept. of Highway Safety and Motor Vehicle offices.

Florida Driver Handbooks Florida driver's license handbooks for purchase.

Hurricane Driving Driving tips during disasters such as hurricanes.

Legal (Return to Top)

Court Self-Help - Forms Florida Legal Forms, especially helpful to individuals who wish to represent themselves.

Florida State Courts Self-help Information for local self-help centers, free and low-cost legal aid, and family law forms.

Legal Aid Organizations Legal aid organizations and web pages throughout Florida.

Family Law Self-Help Center Locator Find Family Law Self-Help centers through out the state of Florida.

Florida Lawyer Referral Tool The Lawyer Referral Service provides referrals to attorneys who will conduct an initial one-half hour office consultation for $25.

Applications for Birth Records Applications for Florida birth records.

Applications for Death Records Applications for Florida death records.

Applications for Marriage/Divorce Records Applications For Marriage and Divorce Records.

Affidavits to Release Certificates Affidavits to Release Birth and Death Records.

Marriage and Divorce Certificates Information on how to get a marriage or divorce certificate.

Birth, Death, Marriage, and Divorce Certificates Order birth, death, divorce, & marriage certificates.

Vital Record Resources Where to write for vital records (birth, death, marriage, divorce).

Florida Vital Statistics Birth, Death, Marriage, Divorce and other vital statistics forms.

Change Your Name Form and instructions to legally change your name in Florida.

Florida Department of Corrections Search for inmates, fugitives and other criminal offenders.

Sexual Offender and Predator Search Search for sexual offenders and predators.

Sexual Offender and Predator Search by Area Search by address for sexual offenders and predators in your area.

Sexual Offenders and Predators Search for any registered sexual offender or predator.

Florida Sexual Offenders and Predators Florida Department of Law Enforcement's site about Florida Sexual Offenders and Predators.

Florida Prison and Probation Office Locator Information on Florida prisons and probation and parole facilities.

U.S. Passports File a passport application, report a lost passport, or get a passport renewal.

U.S. Passport Application Find the form you need to apply for a U.S. passport.

Immigration Forms Electronic forms and information about filing for immigration and residency.

Immigration Appointments Make an appointment with an Immigration Information Officer using INFOPASS.

U.S. Citizenship and Immigration Services INFOPASS Learn about INFOPASS, an Internet-based system that allows the public to make an appointment to speak with an Immigration Information Officer.

U.S. Citizenship and Immigration Services Videos Immigration videos by the Department of Immigration.

Florida Business Licenses Apply for a Florida business license, renew your business license, check on continuing education requirements. File a complaint.

Florida Statutes Read the 2009 Florida Statutes online.

Injured Worker Compensation Learn about workers' compensation benefits and how to report an injury or illness.

Florida Permits & Licensing Information about Florida licensing, permits and registrations.

Medical (Return to Top)

Medical Help Resources Resources for help with the cost of medical care and other expenses.

Florida Cancer Trials Matching Service Find a clincal cancer trial in your area.

Florida HealthyKids Florida Healthy Kids insurance online application.

Low Cost Dental Care Find sources for low cost dental care.

Florida Prescription Drug Prices Look for prescription drug prices. Lists the price of a 30 day supply.

Florida Discount Drug Cards Florida Discount Drug Card program information and enrollment.

Health Resources and Services Administration Find a federally-funded health care center near you.

Health Plan Report Card Choose a health plan that's right for you and your family by seeing how well plans in your area perform.

Florida Health Finder Find and compare Florida healthcare facilities and search the multimedia encyclopedia for health topics.

Healthcare Facilities Find a health facility or healthcare provider close to you.

File a Healthcare complaint Information about filing a complaint against a Florida health care professional (1-866-966-7226).

Health Practitioner Profiles Look up health care practitioner profile (education, proceedings, actions, etc).

Health Practitioner License Search Look up the license of any Florida healthcare practitioner.

Florida Department of Health Complaint Search Search for past complaints against health professional businesses or organizations.

Health Plan Information Find health plans in your county and compare health plan quality.

Florida Patient Bill of Rights Read the Florida Patient Bill of Rights statute.

New Horizon Fund Loans for all types of assistive devices and to purchase equipment for starting or maintaining a home-based business.

Assistive Technology Loan Program Search the Assistive Technology Loan Program database.

Senior Health Basic health and wellness information for older adults from the National Institutes of Health.

MedlinePlus Trusted health information about drugs and supplements, health topics, and current health news.

Human Papillomavirus Information about Human Papillomavirus (HPV) from the Centers for Disease Control and Prevention.

Red Cross Locate the nearest Red Cross agency.

Children (Return to Top)

Early Childhood Information for Parents Resources for parents from the Early Childhood Learning & Knowledge Center.

Parental Guide to Child Care A parent's guide to choosing safe and healthy child care.

Getting Involved with Your Child's Education Resources and strategies designed to help parents get involved in their child's education.

Child Help Hotline National child report hotline (1-800-4-A-CHILD)

Child Welfare Hotlines Toll-free crisis 1 (800) numbers.

Head Start Information Early childhood information including a head start program locator

Headstart Programs Early Head Start programs or low-income infants, toddlers, pregnant women and their families.

Headstart F.A.Q.s Frequently asked questions about Head Start

Family (home-based) Child Care Information Find out about home-based childcare providers

Choosing a Caregiver Information on choosing a caregiver for your children.

Accredited Child Care Providers Search for accredited Family child care providers.

Child Care Provider Search Check out child care facility records, including inspections, accredidations.

Child Supervision Information about child supervision.

Childcare Licensing Information Florida child care licensing overview.

Childproofing Your Home Information about child-proofing your home.

Creating a Safe Nursery for Your Baby Tips for buying safe cribs, gates, high chairs, carriers, changing tables, pacifiers and more.

Low-Cost Child Seat Low cost child car seats and free car seat check.

Parents of Murdered Children Support for parents of murdered children.

Child Disability Social Security Application Application for social security disability for children.

Taxes (Return to Top)

Where's My Tax Refund? Check the status of an IRS refund.

Internal Revenue Service Forms and publications, instructions, calculators for witholding, authorized e-file providers, apply for Employer Identification Number (EIN), and search for charities.

Earned Income Tax Credit (EITC) Help on Earned Income Tax Credit by using the EITC Assistant.

Filing Taxes Online Free File for Federal Income Taxes (online).

Florida Tax Forms Florida tax forms for businesses and consumers.

Small Business Tax Center Apply for EIN, federal forms, and publications from the IRS.

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*All resources and topics above are a representative sample. While it is not possible to include all potential consumer resources, we will continue to add more resources and topics as our E-Government policies evolve.

Florida State Library

If you have any questions about the site, need assistance with E-government, or wish to contact the web master, you can use our contact form or send us an email directly to [email protected] This site has been funded under the provisions of the Library Services and Technology Act from the Institute of Museum and Library Services, administered by the Florida Department of State, State Library and Archives of Florida. © Copyright 2012
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Site last updated on January 26, 2013

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